Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Royal Marsden Hospital (Chelsea)
2020-09-21
Person
4
5
0
Review of Medical Day Unit (Chelsea)
written by a patient
21st September 2020
I will recommend to family and friends. Thank you all making me feel like I was getting the best care, whenever I come to day care at RMS. Thanks to all doctors and nurses for making me feel safe, pain and stress free. There’s small suggestions but just maybe, whenever there’s any delay if doctors can inform the patients that will help.
Sometimes patient have to wait longer than usual, those cases RMS can have a corner where patients can hangout, such a computer or laptop would be useful.
The Royal Marsden Hospital (Chelsea)
2020-09-16
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
16th September 2020
Because this fine RT team displayed total professionalism & humanity, the Marsden can justifiably be very proud of these people.
Suggested improvements
Inevitably, some bowel and bladder symptoms manifest during the 33 sessions of RT to the prostate. I found Nurofen patches overnight helped in reducing inflammation and taking Nurofen 2 hours before treatments helped with keeping as full as possible through the latter stages. Also probiotics continue to help with bowel symptoms as I continue recovery. In addition the homeopathic remedy Radium Bromatum 30.
The Royal Marsden Hospital (Chelsea)
2020-09-15
Person
5
5
0
Review of Burdett Coutts
written by a patient
15th September 2020
I was a very difficult patient with regards to pain due to a rare and complex pain syndrome and everyone went the extra mile with helping me in this respect.
Cancer is bloody awful, the treatments are awful, and the symptoms are awful, but you still somehow made me feel blessed to be under your care.
The amazing souls on Burdett Coutts ward in particular have definitely earned a special place in my heart and memories and I will forever be in your debt. Thank you all so much for taking such great care of me.
Suggested improvements
Absolutely nothing. You guys, all of you, are just incredible in every way.
The Royal Marsden Hospital (Chelsea)
2020-09-08
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
8th September 2020
Every member of staff with whom I came into contact were superb. In the event of any query they could not have been more helpful or considerate and if I needed assistance to find my way round they would accompany me and not just give directions. Their empathy and support at all times were exemplary!
Suggested improvements
I can't think of any shortcomings!!
The Royal Marsden Hospital (Chelsea)
2020-09-08
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
8th September 2020
I have nothing but praise for everyone involved in my Radiotherapy treatment. Problems I encountered during treatment were addressed and resolved in a sympathetic and understanding manner, without causing me any feeling of inadequacy or embarrassment. Additionally I found that any request for help was handled in an efficient and timely manner. What I had anticipated as a difficult course of treatment became a pleasant experience. Thank you sincerely to all involved.
Suggested improvements
I can not think of anything that could have been better. Even when problems occurred with equipment, delays in treatment were minimal, and operators (nurses) were wonderful.
The Royal Marsden Hospital (Chelsea)
2020-09-07
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
7th September 2020
Very professional service throughout by all staff - it felt a very personal service
Suggested improvements
I think clearly signposting the particular radiotherapy machine name to the respective inner waiting area would be useful - not that by asking the very friendly staff did not immediately solve the directions...
The Royal Marsden Hospital (Chelsea)
2020-09-02
Person
4
5
0
Review of Radiotherapy Chelsea
written by a patient
2nd September 2020
My treatment was punctual and everyone was kind and helpful. I felt in control and at ease.
The Royal Marsden Hospital (Chelsea)
2020-08-28
Person
5
5
0
Review of Ellis Ward
written by a patient
28th August 2020
I spent most of my time on BC Ward, and also 1-2 nights in CCU, Wilson and Ellis.
In every location the staff, whatever their role or status, were kind, thoughtful, caring and competent. There was a clear sense of teamwork and commitment to doing a good job. I always felt in completely safe hands.
It was heartening to listen to day and night shift staff on BC warmly greeting one another at shift handover.
As a retired nurse and health service manager I know that these things do not happen by accident. My deepest thanks and warm congratulations to both all the staff and the leadership team that supports and enables them to do such a fantastic job, day/night in day/night out.
The Royal Marsden Hospital (Chelsea)
2020-08-28
Person
4
5
0
Review of Radiotherapy Chelsea
written by
28th August 2020
the radioligists were friendly , kind and helpful, but thery were extremely busy.
I would have liked someone else there i could talk to and ask any questions.
The Royal Marsden Hospital (Chelsea)
2020-08-26
Person
5
5
0
Review of Rapid Diagnostic and Assessment Centre
written by a patient
26th August 2020
I am sure I could not have received better and kinder treatment anywhere else.